PRIVACY & COOKIE POLICY

1. General Information

This Privacy and Cookie Policy sets out how XTIME EVENTS ("we", "our", "us"), headquartered in Limassol, Cyprus, collects, processes, and safeguards personal data obtained through our website (https://xtime-events.com/) and client service requests.

We operate in strict conformity with the European Union General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and the Protection of Natural Persons Regarding the Processing of Personal Data Law (Law 125(I)/2018) of the Republic of Cyprus.

2. Data Controller Details

3. Data Collection via Quote & 3D Preview Request Forms

When you complete and submit an online request form on our site, you acknowledge and agree that we process the following details:

• Contact Information: Full name, business or entity name, email address, phone number / WhatsApp contact.
• Technical Project Details: Venue address and format, date of the event, required equipment categories (sound systems, stage lighting, indoor/outdoor LED screens, trussing/staging, musical backline, AST50B karaoke, LED DJ booth), and technical rider parameters required for 3D stage modeling.
• Browsing & Technical Data: IP address, device telemetry, browser information, referring source, and page interaction events.

4. Legal Grounds for Processing

We handle personal data exclusively under authorized legal bases:

• Performance of Pre-contractual Measures (Art. 6(1)(b) GDPR): Processing contact details explicitly submitted by you to evaluate venue specs, engineer 3D stage pre-visualizations, draft technical proposals, and issue custom production quotes.
• User Consent (Art. 6(1)(a) GDPR): Initializing analytical and advertising trackers (Google Analytics 4, Google Ads) only after authorization through the interactive Cookie Banner.
• Legitimate Business Interests (Art. 6(1)(f) GDPR): Website performance monitoring, defense against automated spam or fraud, and logistical optimization for site visits across Cyprus.

5. Cookies and Google Consent Mode v2

Our digital platform uses cookies and similar identifiers to ensure system stability and measure web traffic:

• Strictly Necessary Cookies: Essential for page delivery, navigation, and digital security. These operate without requiring user consent.
• Analytics Cookies (Google Analytics 4): Quantify user sessions, duration, and engagement with our technical inventories and production services.
• Advertising Cookies (Google Ads): Measure the effectiveness of our Cyprus search campaigns and prevent invalid ad clicks.

Our platform utilizes Google Consent Mode v2. Advertising and analytics cookies remain suppressed until affirmative authorization is granted via our Cookiebot / CookieYes management banner. You retain the right to change or revoke your cookie choices at any time via your browser settings or our on-site cookie manager.

6. Third-Party Processors

We never sell, rent, or trade client information. Personal data is transmitted solely to vetted technical partners governed by GDPR-compliant Data Processing Agreements:

• Google Ireland Limited: Google Analytics 4, Google Ads, and Google Tag Manager.
• Hosting & Telecommunication Providers: Secure cloud hosting infrastructure and encrypted mail servers maintaining our quote delivery systems.

7. Data Retention Policy

Inquiry information collected via our quote and 3D preview request forms is retained only as long as necessary to fulfill technical correspondence, finalize commercial agreements, or meet mandatory tax and financial record-keeping requirements under Cyprus commercial law. Unconsented analytics sessions expire automatically under standard platform retention periods (2 to 14 months).

8. Rights of the Data Subject

Pursuant to Chapter III of the GDPR, visitors and clients residing in Cyprus and the European Union maintain the following enforceable rights:

• Right of Access: Request confirmation of whether your data is being processed and obtain a copy.
• Right to Rectification: Request rapid corrections of incomplete, inaccurate, or outdated contact records.
• Right to Erasure ("Right to Be Forgotten"): Request total deletion of your personal records where ongoing commercial or statutory necessity no longer applies.
• Right to Restriction of Processing: Limit active processing of your details during disputes or inquiries.
• Right to Data Portability: Receive your submitted personal information in a structured, machine-readable format.
• Right to Withdraw Consent: Revoke marketing or analytics cookie permissions at any time.

To exercise these rights, email info@xtime-events.com. If you believe our processing of your personal information infringes GDPR requirements, you have the right to lodge a formal complaint with the Cyprus Supervisory Authority:

9. Updates to this Policy

We reserve the right to revise this Privacy and Cookie Policy to reflect inventory expansions, tracking refinements, or statutory updates across Cyprus and the European Union. Revisions will be published on this page with a revised date marker.